OVER 8 YEARS OF PROFESSIONAL IT & MARKETING PRACTICE:

• June 2021- Present- Sterling Africa Consulting LLP 
• July 2015-April 2021- SimbaNET COM Ltd
• Feb 2011-June 2015-Mobile Planet Ltd
• March 2010- Feb 2011-ZUKU, Wananchi Group

PROFESSIONAL & INDUSTRY EXPERIENCE:

Mercy has over 8 years of professional experience in Digital Marketing and Information Technology. Her vast experience ranges from Marketing Communications, Prototyping & Product Design, Customer Experience, Brand Management, Social Media Management, Content Research & Development to IT Service & Technical Support.

She also has experience in WiMAX and Triple Play technology connecting wireless and LAN, System Support and maintenance and Project Management

NOTABLE ACHIEVEMENTS

• Developed new promotional campaign at SimbaNET by bundling products together increasing sales revenue 
• Managed corporate marketing functions including brand management, product launch and events.
• Part of the team that led the design and branding of new packaging elements and accessories for SimbaNET and the clients
• Established a Social Media Campaign that grew SimbaNET web presence and awareness by 70%.
• Negotiated new contracts with vendors saving the marketing budget $10k annually.
• Took part in the recreation of the Zuku logo and rebranding of all Zuku merchandise.
• Participated in the roll out of the Zuku Triple play technology that provided clients with 3 services i.e. voice, TV and data in 1 product that led to the company being one of the leading ISPs in the country.
• Acted on behalf of Mobile Planet Ltd to create a successful campaign Tazama Chapaa that aired on Citizen TV.
• Worked on Stand up for African Mothers campaign with AMREF.
• Building and maintaining client relationship and engagement.
• Managing and training of teams.
• Worked on account portfolios of SME clients to provide customer service and generate sales and revenue.